Privacy Policy

Effective date: August 10, 2026
Last updated: August 10, 2026

This Privacy Policy explains how YUSA Wireless LLC, doing business as RingFill ("RingFill," "we," "us," or "our"), collects, uses, shares, and protects information when you use the RingLive mobile application, the RingFill website, and related recharge, digital product, eSIM, payment, and support services (collectively, the "Services").

Information We Collect

Account and profile information: name, email address, phone number, country, password in protected form, and billing or shipping address when you provide it.
Transaction information: recharge or product details, recipient phone number, carrier, amount, currency, order status, transaction identifiers, wallet activity, and transaction history.
Payment information: payment method, payment status, and processor-provided identifiers. Card and wallet credentials are collected and processed by payment providers such as Stripe, PayPal, Google Pay, or Apple Pay. We do not receive or store your complete payment-card number or security code.
Device and technical information: IP address, browser or device type, operating system, app version, diagnostic information, security events, and server logs.
Communications: messages and information you send to customer support, plus your choices and timestamps for SMS, WhatsApp, email, or push-notification communications.
Push-notification data: a device notification token and notification delivery information when notifications are enabled.

Device Permissions and Features

RingLive may request optional device permissions only when needed for the features described below. You can deny or revoke permissions in your device settings, although the related feature may then be unavailable.

Contacts: with your permission, the app can let you select a phone number from your contacts for a recharge. We do not upload your address book. The selected number is used as the transaction recipient and is sent to our servers and the applicable service provider to fulfill the transaction.
Biometrics: fingerprint or face authentication may be used for optional quick login. Biometric matching is performed by your device operating system. We do not receive or store your fingerprint, face image, or biometric template.
Notifications: notification permission allows us to send transaction updates, account notices, and service messages.
Camera, microphone, or photo library on supported devices: these permissions may be requested for identity or payment verification, uploading requested support material, or saving a receipt. We access content only when you use the related feature.

How We Use Information

Create, authenticate, secure, and manage your account.
Process payments, recharges, eSIMs, and digital-product orders.
Deliver receipts, verification codes, transaction updates, and support.
Maintain wallets, transaction records, and customer preferences.
Detect, investigate, and prevent fraud, abuse, and security incidents.
Debug, maintain, and improve the reliability of the Services.
Comply with legal, tax, accounting, and regulatory obligations.
Send marketing communications only where permitted and according to your choices. You may opt out using the instructions in the message.

How We Share Information

We do not sell personal information. We share information only as needed for the purposes described in this policy, including with:

Payment providers such as Stripe, PayPal, Google Pay, and Apple Pay to authorize and process payments.
Telecommunications and digital-service providers to validate recipient details and deliver the recharge, eSIM, or product you request.
Messaging and infrastructure providers such as Firebase Cloud Messaging, email delivery providers, Twilio, and WhatsApp when used to deliver notifications or verification codes.
Professional advisers and authorities when required by law, legal process, or to protect rights, safety, and the Services.
Business transaction participants if we are involved in a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.

These providers may process information in countries other than your own and are subject to their own privacy terms and applicable law.

Data Retention

We keep personal information only for as long as needed to provide the Services and for the purposes described above. Account information is generally retained while your account is active. Financial transaction records may be retained for up to seven years where required for tax, accounting, dispute, fraud-prevention, or legal compliance. Security logs and verification records are retained only for a reasonable period appropriate to those purposes. We delete or de-identify information when it is no longer required.

Your Choices and Rights

Depending on where you live, you may request access to, correction of, deletion of, or a copy of your personal information, or object to or restrict certain processing. You may update profile information in the app and control contacts, biometrics, camera, photos, microphone, and notification permissions through your device settings.

You can permanently delete your account in RingLive under Profile and Delete Account, or follow the instructions on our Account Deletion page. You may also email info@ringfill.com. We may retain limited records where legally required or necessary for fraud prevention, disputes, or security.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including encrypted network connections, access controls, protected credentials, and payment processing through established providers. No transmission or storage system can be guaranteed to be completely secure.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and delete it as required.

Cookies and Local Storage

Our website uses cookies and similar storage needed for authentication, security, preferences, and core site operation. The mobile app uses local and secure device storage for items such as login sessions, preferences, optional biometric-login credentials, and notification history. You can clear website cookies in your browser and app data in your device settings.

Changes to This Policy

We may update this Privacy Policy as our Services or legal obligations change. We will post the revised policy at this URL and update the date above. We will provide additional notice when required by law.

Contact Us

For privacy questions or requests, contact:
YUSA Wireless LLC (RingFill)
1335 Kerlin St, Chester, PA 19013, USA
Email: info@ringfill.com
Website: https://ringfill.com